Trapeze Team
Directors
Giselle Travers - Director
"My role is to ensure that we not only meet the immediate needs of our customers and suppliers but that we continuously add value by facilitating and contributing to the long-term development of their business in Australia and New Zealand ..."
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Michael Travers - Director
"My role is to liberate the team by providing them with the most appropriate systems and resources so that they can provide the best possible service to our customers and suppliers. For me it is not just about being the best it is about continuing to remain at the top of that service tree which means never accepting second best or near enough is good enough. ..."
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Trapeze Staff
Vicki Baker - Market Development Assistant
Based in our Sydney office, Vicki is responsible for coordinating our product sourcing needs as well as providing supplier feedback and reporting. Additionally Vicki is responsible for managing all market survey information and is one of the key Trapeze links betweeen our suppliers and the markets we serve locally.
Vicki enjoys the reward of experiencing new challenges and thrives on the opportunities presented at Trapeze to learn new skills and is committed to exceeding customer expectations. Vicki joined Trapeze in July 2001 after seven years with The Smith Family’s Commercial Division. Vicki experienced and enjoyed a number of clerical based roles at TSF including P.A. to the CEO and Export Sales Coordinator where she was responsible for the development of all export sales documentation and the on-time delivery of all export orders.
Apart from her natural enthusiasm and capacity for learning, Vicki brings to Trapeze excellent organisation and attention to detail skills.
Sarah Fragar - Sales Representative
Based in our Sydney office, Sarah is Sales Representative for NZ with responsibility for customers across all sectors of our business.
After qualifying as a Remedial Massage Therapist in 2001 at the Australasian Institute of Natural Therapies, Sarah started her own business providing remedial massage not just at her own practice in Drummoyne, but also as an on-site therapist for large corporates in the Sydney CBD.
After a very successful 5-years, Sarah’s passion for natural therapies drew her in 2007 to By Pure Pleasure, a family business specialising in the manufacture of aromatherapy-based wellbeing products. With responsibility for sales, marketing and business development, Sarah was instrumental in establishing By Pure Pleasure as one of the leading wellbeing brands in Australia with both a retail and online presence. After 5 extremely successful years, Sarah determined that to realise her career and personal development aspirations she would need to expand her horizons beyond By Pure Pleasure.
In January 2012 Sarah joined Trapeze giving her the opportunity to continue to build her career within a solution-selling sales environment and more importantly expanding her horizons into the Pharmaceutical, Nutraceutical and Veterinary markets as well as building on her existing experience within the Personal Care market.
Apart from her exceptional business development skills, Sarah brings to Trapeze her passion for service excellence. Her ability to not just understanding customer needs but also exceed customer expectations makes Sarah a very valuable member of the Trapeze team.
Mary Galea - Accounts Administrator
Based at our Sydney office, Mary is responsible for the day-to-day finance and administration activities for Trapeze, including Credit Control and Foreign Exchange.
Mary joined Trapeze in February 2006 but has worked in accounts and admin roles since 1981, most recently spending six years as Bookkeeper and Office Administrator with a local mushroom farm. In addition to her bookkeeping skills, Mary’s experience also covers OH&S administration.
Mary enjoys the reward of new challenges and is committed to going the extra mile to ensure that customer expectations are met or exceeded Apart from her natural enthusiasm and capacity for learning, Mary brings to Trapeze significant experience in all facets of accounting coupled with excellent organisation and attention to detail skills.
Sallyann Hunneybell - Sales Representative
Based in our Sydney office, Sallyann is Sales Representative for VIC, SA and WA with responsibility for customers across all sectors of our business.
Sallyann’s background has a strong personal care focus having started her career as a salon stylist in 1995. Through talent, hard work and determination Sallyann rose to the position of General Manager by 2001 for Christiane’s salon chain in Sydney with responsibility for over 17 retail salons. In 2005 after achieving significant growth at Christiane’s, Sallyann left to broaden her sales experience and joined the Glue fashion retail outlet to help spearhead their retail growth. In 2007 Sallyann further broadened her sales and marketing experience when she joined Oceana International, a giftware importer, as their Business Development Manager.
In 2008, Sallyann and her husband relocated to the UK and after a number of temporary roles Sallyann joined Lacey’s Hair & Beauty in 2010 as Business Development Manager with responsibility for growing Lacey’s hair care range in the Greater London area.
Returning to Australia in late 2011, Sallyann joined Trapeze in Jan 2012 as she looked to broaden her sales experience in a solution-selling environment. Sallyann brings to Trapeze not only a proven track record in sales but also drive, commitment and determination to succeed. Her can-do attitude perfectly complements her service-driven approach to adding value for internal and external customers alike.
Danielle Jovanovic - Customer Service Coordinator
Based in our Melbourne office, Danielle is our most senior customer service person and is the primary service link between Trapeze and customers for all orders, deliveries and enquiries. Working in conjunction with the sales team, Danielle ensures that she not only meets but also exceeds customer expectations ensuring that Trapeze maintains its reputation for service excellence. Danielle also has responsibility for ensuring all customer sample requests are fulfilled nationally and internationally (NZ, Pacific Islands).
Danielle has been with the business since 1998 when she joined HMR and transferred to Trapeze in May 2001 following the MBO. Prior to joining HMR Danielle spent 15 years with the Rhône-Poulenc Group (May & Baker, Rhône-Poulenc Chemicals, Rhodia Australia) in a number of sales oriented roles but principally in customer service as Customer Service Manager.
Apart from her considerable knowledge and experience, Danielle brings to Trapeze a total commitment to serving customers, enthusiasm, creativity and a can-do attitude.
Kerrie Morrison - QRT Manager
Based in our Sydney office, Kerrie is the QRT Manager for Trapeze with responsibility for all Quality, Regulatory and Technical matters. Kerrie is also involved in strategic sourcing. Graduating in 1989 with a BSc in Applied Science, Kerrie started her career as an R&D Chemist with Sterling Winthrop (now GSK) and following a successful 6-years at Sterling gained further experience in the pharmaceutical industry by joining the quality assurance team of Merck Sharp & Dohme.
In1997, Kerrie branched out into sales with CSR Distilleries before joining Trapeze in September 2001 as an Account Manager. Following seven very successful years in an account management role Kerrie was promoted to the position of QRT Manager in 2008.
In her new role Kerrie brings a considerable wealth of knowledge – not only with regard to Trapeze but also in terms of customers, products and suppliers. Kerrie’s diligent approach and eye for detail is already proving to be a tremendous asset in the QRT area.
Kerrie is very much a “can do” person who thrives on meeting customer expectations both internal and external.
Loretta Munns - Sales Representative
Based in our Sydney office, Loretta is Sales Representative for NSW and QLD with responsibility for customers across all sectors of our business. Graduating with a Degree in Health Science from the University of Western Sydney in 2006, Loretta started her career as Customer Relations Manager for Nutrimedicine, a Sydney-based company that specialise in the manufacture of ‘Practitioner Only’ nutritional and herbal medicines.
In this role Loretta was able to build upon her science degree and gained valuable experience in the Nutraceutical industry where she was directly involved in customer service as well as inbound and outbound sales. After 12-months at Nutrimedicine Loretta left to fulfil a long held desire to undertake volunteer work with disadvantaged children, spending a very rewarding 3-months as Senior Camp Counsellor at Camp Cullen in Texas. On returning to Australia in mid-2007, Loretta joined Coca-Cola Amatil as an Inbound Sales Consultant on a 6-month contract before returning to the Life Science industry in May 2008 as Customer Service Representative for Pfizer Animal Health.
Loretta’s ambition to move into a front line sales role was realised when she joined Trapeze in October 2010. Apart from her science degree and experience in two key Trapeze market segments, Loretta brings to Trapeze her passion for customer service along with excellent team skills, commitment, enthusiasm and a terrific can-do attitude.
Belinda Paredes - Supply Chain Coordinator
Based in our Sydney office Belinda is the Supply Chain Coordinator for Trapeze. In this role Belinda is responsible for managing our inventory supply chain from placement of purchase order to the receipt of goods into stock. Belinda is the primary interface with our principals, suppliers and logistics providers and provides additional support to the regulatory team for licences and permits.
Prior to joining Trapeze, Belinda worked for MLC Investments for over 3 years where her strong customer focus and high integrity led her to become the first point of contact for all inbound customer enquiries thus providing a centralised, streamlined service model for MLC clients.
Belinda is the first family member to join Trapeze, and while she has previously been involved in several short-term marketing projects over the years, Belinda formally joined Trapeze in May 2012.
Belinda shares her parent’s commitment to service excellence. In addition, her “can-do” attitude, enthusiasm and willingness to tackle new things, coupled with over 12-years experience in client relationship management brings an added dimension to our purchasing function, and further builds upon our commitment to exceeding both customer and supplier expectations.
Belinda continues to work in a volunteer capacity with MS Australia
Glenda Runciman - Customer Service Coordinator
Based in our Melbourne office and working on a job-sharing basis with Danielle, Glenda provides an additional service link between Trapeze and its customers for all orders, deliveries and enquiries. Working in conjunction with the sales team Glenda ensures that she not only meets but also exceeds customer expectations ensuring that Trapeze maintains its reputation for service excellence.
In conjunction with Danielle, Glenda ensures that all customer sample requests are fulfilled nationally and internationally (NZ, Pacific Islands). Glenda joined Trapeze in late 2001 but has had a close association with the business since 2000 when she began providing part-time customer service support to HMR. Prior to joining HMR Glenda spent 4-years in customer service with Rhône-Poulenc Chemicals/Rhodia Australia.
Glenda loves the team environment at Trapeze and in addition to her customer service knowledge and experience; Glenda also brings to Trapeze a great capacity for learning and a positive, sunny disposition.